Teaching Nursing
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Technical Support for Teleconferences

Tech Support Phone Numbers

  • Before the teleconference:
    (800) 354-6587 (800-3 LINKUP)
  • Day of the teleconference:
    (630) 942-4251
  • FAX:
    (630) 942-2788

Troubleshooting Questions

  • Is all of the equipment plugged in?
  • Have you chosen the correct band?
  • Have you input the satellite coordinates correctly?
  • Have you turned on the TV monitor?

Getting Help at Your Site

  • Please arrange for a technical assistant to be available the day of the telecast to help with any problems.
  • Satellite uplinks occur 1/2 hour before each teleconference, allowing you and your technical support person to trouble-shoot any problems before the teleconference starts.

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