College of DuPage Press Creativity and Learning  
       
 

Technical Support

Library Learning Network

 

Before the Teleconference

(800) 354-6587 (800-3 LINKUP) or (630) 942-3834

 

Day of the Teleconference

Phone: (630) 942-4251

FAX:     (630) 942-3333

 

Troubleshooting Questions

  *  Is all of the equipment plugged in?

  *  Have you chosen the correct band?

  *  Have you input the satellite coordinates correctly?

  *  Have you turned on the TV monitor?

 

Getting Help at Your Site

Please arrange for a technical assistant to be available the day of the telecast to help with any problems.

 

Satellite uplinks occur 1/2 hour before each teleconference, allowing you and your technical support person to trouble-shoot any problems before the teleconference starts.

 

Questions?

Contact Cathy Russo at (800) 354-6587

 

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