Teleconference Moderators

Library Learning Network

Debra Wilcox Johnson

Debra Wilcox Johnson, of Johnson and Johnson Consultants, Wisconsin, has appeared in numerous Soaring to Excellence teleconferences. She teaches, writes, and consults in the areas of management, personnel issues, technical services, library issues, and training of each category of library worker. Dr. Johnson works with libraries of every type and size throughout the United States. Both her practical approach to library issues and her ability to involve participants make her an ideal teleconference participant. Deb Johnson's combination of useful information and humor will create a relaxed and information-packed training experience.

Debra participated in:

Coping in the Workplace

Customer Service…It’s More than Just a Smile

Dealing with Difficult People

How May I Help You?

Libraries Then and Now: What Does the Future Hold?

Library Learning Over a Lifetime

Professional is an Attitude

The Public and Policies: Interpreting & Applying Library Service Policies

Success in the Library Workplace: You Have the Power

Techno-Lust, Techno-Stress, and Techno-Babble

Time Management: Getting Things Done

You and Technical Services