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Teaching Nursing
Using Concept Maps

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Acclaimed Tutorial
and Case Study Series

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A Basic Toolkit: Good Manager and Good Employee Skills

Soaring to Excellence

 

Broadcast November 14, 2003

This teleconference covers the basic skills every library worker needs to know: how to be a good employee, how to be a good manager, communicating, problem-solving, customer service, and conducting effective meetings.

 

Participants

Debra Wilcox Johnson (moderator)

Linda Slusar

Pam Klein (host)

 

Resources

Web Site

 

Order  Online  (price of DVD or VHS: $95)