Professional is an Attitude

Soaring to Excellence

Broadcast February 14, 1995

This teleconference deals with professional attitudes, how they can be conveyed to others, and their importance to serving library patrons. It first explores issues affecting library assistants such as self-esteem, team-building, and accepting and giving criticism. It then provides a brief history of libraries, discusses the future, and examines the role of the library assistant in providing continuing individualized service to meet the unique needs of each patron.

Order Online (price of DVD or VHS: $95)

Participants

Debra Wilcox Johnson

Tracy Smith (host)