

	Rick Anderson

Always a River, Sometimes a Library

Soaring to Excellence

Broadcast February 3, 2006

Rick Anderson reexamines library practice and patron service by exploring the three ways the library profession is broken and the four ways to fix it. He uses the Mississippi River as a metaphor for patron behavior, and gives us new and useful ways to think about our patrons.

Participants

Rick Anderson

Pam Klein (host)

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Resources

Note: Downloading the handout packet requires a free Adobe Acrobat Reader.