You and Technical Services

Soaring to Excellence

Broadcast March 14, 1997

This teleconference provides an introduction to technical services work in libraries, including the nature of the work, tools that are used and relationships and issues in the technical services area. Topics include customer service, changes in technology, use of Internet, downsizing and outsourcing.

Order Online (price of DVD or VHS: $95)

Participants

Debra Wilcox Johnson

Tracy Smith (host)